Cookie Policy

This Cookie Policy refers to cookies used on the hup-home.co.uk website.

What are Cookies?

Cookies are tiny files that are downloaded to your computer, to improve your experience when using a website. As is common practice with almost all professional websites this site uses cookies. This page describes what information they gather, how we use it and why we sometimes need to store these cookies.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.

 

The Cookies we set

There is a capability to create an account on this website. If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

 

Third party Cookies & Remarketing

In some cases we also use cookies provided by trusted third parties. The following section details some common third party cookies you might encounter through this site.

Google Analytics

Our website uses Google Analytics, one of the most popular and trusted analytics solutions, to help us to understand how people use our website. It does this by tracking such information as how long people spend on our website, the pages they visit, the website that referred them to our website and other aggregate data. We do this so that we can make improvements to our website and provide a better user experience and more engaging content.

Google Ads

We may use Google Ads remarketing which allows us to reach people who have been on our website, and show them adverts relevant to the pages they have visited. This means, after your visit to our website, you may be shown ads by Google either within the Google Display Network or Google search results. Google Ads uses cookies in order to show ads based on your past visits to websites to provide relevant ads for products and services that may be of interest to you.

You can adjust your settings and also opt out of Google’s use of AdWords cookies by visiting Google’s Ads Settings.

Facebook Pixel

This involves incorporating a tracking pixel (Facebook Pixel) in the head section of our website, which marks website visitors and recognises them the next time they visit the social network. The Facebook Pixel used on this website collects your IP address, browser information, pages visited, a hashed Facebook ID of the website user. This makes it possible for us to show you relevant Facebook ads about products or services that may be of interest to you.

If you do not wish the Facebook Pixel to use your information in this way, you can update your privacy settings in Facebook’s Privacy Centre.

 

From time to time we test new features and make subtle changes to the way that the website is delivered. When we are still testing new features, cookies may be used to ensure that you receive a consistent experience whilst on the website and so we understand which optimisations our users appreciate the most.

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